Privacy Policy

Last updated: January 15, 2025

1. Data We Collect

At Alamokaraoke, as a wholesale distributor of professional audio equipment, we collect personal information that you provide directly through our contact forms, B2B client registration, and quote requests. This includes:

• Full name and position in the company
• Email address and phone number
• Company name and billing address
• Messages and inquiries related to inventory orders or installation diagrams

Additionally, we automatically collect technical data such as IP address, browser type, operating system, and visited pages, through cookies and analytics technologies (Google Analytics).

2. Purpose of Processing

Your data is used exclusively for:

• Managing bulk inventory orders and downloads of audio installation diagrams
• Responding to technical and commercial inquiries about sound systems, microphones, and acoustic booths
• Sending communications related to your account or orders (no marketing, unless explicit consent is given)
• Improving our B2B portal and user experience through browsing analysis

3. Legal Basis and Storage

Processing is based on the execution of a contractual relationship (B2B orders) and, where applicable, on your consent (analytical cookies). Data is stored on secure servers within Argentina and retained for the time necessary to comply with legal and tax obligations, or until you request its deletion.

4. Data Sharing

We do not sell or rent your personal data. We may share information with third-party service providers acting as data processors (hosting, email platform, CRM) under strict confidentiality agreements. In the event of a legal requirement, we may disclose data to competent authorities.

5. Cookies and Tracking

We use technical cookies necessary for the portal's operation and analytical cookies (Google Analytics) to understand how the site is used. You can manage your cookie preferences from your browser settings. We do not use behavioral advertising cookies.

6. User Rights

In accordance with Argentina's Personal Data Protection Law (Law 25.326) and the General Data Protection Regulation (GDPR) for users in the European Union, you have the right to:

• Access, rectify, and delete your personal data
• Request data portability
• Restrict or object to processing
• Withdraw your consent at any time
• Lodge a complaint with the supervisory authority (AAIP in Argentina)

7. Anti-Deception Commitment

Alamokaraoke does not make misleading claims, create false urgency, use fictitious testimonials, or present itself as an affiliate of brands without authorization. All information about our professional audio equipment is verifiable and transparent. We do not guarantee specific results without prior technical analysis of the client's space.

8. Contact for Privacy Inquiries

To exercise your rights or make any inquiries about this policy, you can contact us through:

Email: info@alamokaraoke.com

Phone: (5489)49-9161

Postal address: Andrés 361, Argentina